Privacy Policy

Last Updated: February 25, 2026

At PipStacks ("we", "our", or "us"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you use our trading journal software and website (the "Service").

By using the Service, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect several different types of information for various purposes to provide and improve our Service to you.

A. Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). This may include, but is not limited to:

  • Account Information: Full name, email address, and encrypted password.
  • Billing Information: Transaction history and billing address (Note: We do NOT store credit card numbers. Payment processing is handled by PayHere).

B. Usage Data & Trading Data

We may also collect information on how the Service is accessed and used:

  • Trading Logs: Trade history, portfolio entries, notes, and screenshots you voluntarily upload to your journal.
  • Technical Data: Internet Protocol (IP) address, browser type, browser version, and the pages of our Service that you visit.

2. How We Use Your Data

PipStacks uses the collected data for various purposes:

  • To provide and maintain the Service (e.g., generating your profit/loss analytics).
  • To notify you about changes to our Service.
  • To allow you to participate in interactive features of our Service when you choose to do so.
  • To provide customer support.
  • To monitor the usage of the Service and detect technical issues.

Important: We do not sell, trade, or share your individual trading data with third parties or hedge funds. Your trading edge remains yours.

3. Payment Processing

We provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g., payment processors).

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy.

4. Cookies and Tracking

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

  • Session Cookies: We use Session Cookies to operate our Service (e.g., keeping you logged in).
  • Preference Cookies: We use Preference Cookies to remember your preferences and various settings.
  • Security Cookies: We use Security Cookies for security purposes.

5. Data Retention

PipStacks will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

6. Third-Party Services

We may employ third-party companies to facilitate our Service ("Service Providers"). These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

  • PayHere: For secure payment processing.
  • Google Analytics: For website traffic analysis.
  • MetaApi: For connecting to broker accounts (Pro/Premium plans only).
  • AWS / DigitalOcean: For secure cloud hosting and database storage.

7. Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us: